NextGen Revenue Cycle Account Manager

Apply directly or send your resume to recruiting@assembly.health

Affiliated Professional Services (APS) is looking for creative and motivated problem solvers who will partner with our organization to meet our objectives. If you are looking for a company that is focused on being the best in the industry and love being challenged and make a direct impact on our business, then look no further! We are adding to our motivated team that pride themselves on their strong critical thinking skills, dedication, team focused mentality, and our 'can-do/go-getter' attitude.

What you'll do

  • Captivating, positive, and high-quality client communication.
  • Identifying areas of improvement to documentation, workflow, and Revenue Cycle Management process by taking initiative and utilizing effective problem-solving skills and strong knowledge of NextGen Enterprise Solutions.
  • Supervising a multi-disciplinary team of people (on-shore and off-shore) responsible for all aspects of Revenue Cycle Management including but not limited to charge, payment posing, A/R follow-up, denials, rejections, and appealed claims.
  • Analyzing trends through software reporting and expert usage of Excel to isolate problematic billing issues requiring improvement.
  • Manages communication/client relations between APS and Practice Administrators/Managers
  • Review and assess quality trends of staff performance.
  • Ensures the highest physician practice satisfaction through client needs assessment and quality assurance review.
  • Coach and develop staff alongside AR Manager and Team Leads.
  • Actively engage with client stakeholders on process improvement and industry news.
  • Conduct monthly meetings with clients.
  • Manage and conduct staffing reviews.
  • Present reports to the leadership team informing them of any necessary staffing changes.
  • Manage and oversee practice key performance indicators (KPIs).
  • Communicate client's RCM health status.
  • Communicate to client areas for improvement (i.e. coding, modifier usage, workflow optimization, new lines of revenue, etc.).

What we're looking for

  • Qualified candidates will have achieved at least an associate degree in the field of medical billing or related-field and/or have 2-3 years of related medical billing/AR management experience.
  • Experience working in Radiology.
  • Minimum of three years' experience using NextGen Enterprise.  
  • Minimum five years' experience dealing with group practices / practice administrators, preferably in a third-party billing environment.
  • Strong knowledge of Microsoft Office suite
  • Candidates must have experience in supervising staff and overseeing workflow functions.
  • Knowledge of medical billing compliance guidelines
  • Familiarity of physician practice and medical billing operations
  • Ability to grow with a company, travel on an occasional basis, motivate others, communicate in a professional manner, and multi-task
  • Solutions oriented, professional attitude, team player, exceptional communication skills (written and verbal), and ability to think analytically
  • Ability to partner with the APS team as well as the client

Why join the team?

  • Family-oriented culture.
  • Flexible schedule. 100% remote flexibility with half-day Fridays.
  • Option to work overtime post ramp-up period.
  • Medical, dental, and vision insurance offered along with a simple retirement plan
  • Two weeks of PTO plus six paid holidays.

Application

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