Become an Assembler! We are looking for a Billing Manager to join our SNF Financial Services division. If you are looking for a company that is focused on being the best in the industry, love being challenged, and make a direct impact on our business, then look no further! We are adding to our motivated team that pride themselves on being client-focused, biased to action, improving together, and insistent on excellence and integrity.
This is a full-time, exempt position reporting to our Accounts Receivable Director.
· Lead, mentor, and manage a team of billing specialists and coordinators responsible for the billing performance of assigned facilities.
· Oversee day-to-day billing operations, ensuring the team submits claims in a timely and accurate manner.
· Provide training, development, and performance feedback to the billing team to ensure adherence to best practices and regulatory compliance.
· Set performance goals for the team, monitor progress, and ensure key metrics such as days in accounts receivable (AR) and collection rates are met.
· Serve as the primary point of contact for a portfolio of SNF customers, ensuring their billing needs are met and addressing any concerns or issues related to billing or revenue cycle management.
· Monitor the billing performance of each SNF in the portfolio, identifying trends, potential issues, and opportunities for improvement.
· Develop customized strategies for each client to optimize billing processes, reduce claims denials, and maximize collections.
· Collaborate with clients to ensure they understand their billing performance, and work with them to resolve any discrepancies or challenges.
· Oversee the submission of claims for the SNF portfolio, ensuring accuracy and compliance with Medicare, Medicaid, and other payer requirements.
· Ensure timely follow-up on unpaid claims, manage denials, and coordinate with insurance providers to resolve disputes.
· Implement best practices in billing operations, continually seeking opportunities to improve the efficiency and effectiveness of billing processes for customers.
· Work closely with executive leadership to develop and refine policies and procedures related to billing and revenue cycle management.
· Ensure that all billing activities are compliant with state and federal regulations, including HIPAA, Medicare, Medicaid, and other third-party payer rules.
· Stay updated with changes in reimbursement models, billing regulations, and industry best practices.
· Conduct regular audits of the billing processes for the SNF portfolio to ensure accuracy and compliance.
· Prepare and present reports on billing performance, revenue collection, and other key financial metrics to senior management and SNF customers.
· Build and maintain strong relationships with clients, acting as a trusted advisor on billing and revenue cycle matters.
· Provide regular communication with customers regarding billing issues, financial performance, and resolution of any disputes.
· Work to proactively resolve issues before they escalate, providing clients with clear communication on their billing status.
· Other tasks and projects as needed and assigned.