MatrixCare Experienced Skilled Nursing Tracking Specialist

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Become a part of the Quality Healthcare Team! Quality Healthcare, a member of the Assembly Health family of companies is looking for a Skilled Nursing Tracking Specialist. If you are looking for a company that is focused on being the best in the industry, love being challenged, and make a direct impact on our business, then look no further! We are adding to our motivated team that pride themselves on being client-focused, biased to action, improving together, and insistent on excellence and integrity.

What you'll do

  • Provide a viable payer source beginning from date of entry throughout the resident's stay.
  • Process Medical Assistance applications and re-determinations.
  • Utilize uTrack to enter all data.
  • Interact with client and facility staff with professionalism in all facets of customer service.
  • Prioritize and adjust workload based on the urgency and importance of issues.
  • Escalate growing balances and/or unresolved time sensitive issues.
  • Ensure facilities are operating according to procedure and compliance.
  • Maintain timely communication with directors, administrators, and staff regarding potential issues at the facilities.
  • Participate in team meetings, committees, and/or conference calls.
  • Other responsibilities may include training of new Tracking Specialists.

What we're looking for

  • Prior experience using MatrixCare.
  • Experience working with nursing home facilities and Medicaid applications.
  • Strong written and verbal skills with the ability to adjust the message to fit the audience.
  • Possess strong organizational and time management skills.
  • Ability to analyze and synthesize information to understand issues and identify options.
  • Engage with a wide base of clients across the organization.
  • Collaborate with interdepartmental team members to complete projects.
  • Quality requires employees working from home, or otherwise remote, maintain broadband internet access at the address where remote work is being performed. Quality will require a valid speed test report. If you are unable to meet these requirements, please discuss with your recruiter.

Why join the team?

  • We pay you for your initiative! Competitive compensation.
  • Be part of something special-we are in high growth mode through organic growth and acquisition
  • Robust ongoing training and development programs
  • Competitive Benefit Packages available, Paid Holidays, and Paid Time off to enjoy your time away from the office.
  • This position is 100% remote


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