RCM Implementation Account Manager

Apply directly or send your resume to recruiting@assembly.health

Become an Assembler! We are looking for an RCM Implementation Account Manager to join our Physician RCM division. If you are looking for a company that is focused on being the best in the industry, love being challenged, and make a direct impact on our business, then look no further!  We are adding to our motivated team that pride themselves on being client-focused, biased to action, improving together, and insistent on excellence and integrity.

This is a full-time, exempt position reporting to our Director of Operations.

What you'll do

  • Manage client onboarding initiatives from close of deal through at least 3+ months following client go-live.
  • Operate as the primary point of contact and escalations for client leadership.
  • Coordinate client onboarding meetings and include appropriate internal and external stakeholders.
  • Establish Implementation Checklist documentation to track progress against a client onboarding workplan.
  • Manage NexTech system and Trizetto Clearinghouse enrollment, establishing proper connectivity, complete payer mapping due diligence, review CPT groupings, etc.
  • Maintain internal end user credentials, logins, etc.
  • Assist Maintenance Account Managers with internal staff onboarding process to ensure a smooth transition away from the client relationship once responsibilities are completed.
  • Manage internal AR clean-up process.
  • Supervise a multi-disciplinary team (on-shore and off-shore) responsible for implementation management.
  • Manage and oversee practice key performance indicators (KPIs). Communicate client’s RCM health status.
  • Captivating, positive, and high-quality client communication.
  • Other tasks and projects as required and assigned.

What we're looking for

  • Qualified candidates will have achieved at least an associate degree in the field of medical billing or related field and/or have three years of related medical billing/AR management, client implementation experience.
  • Multi-specialty, Professional Billing experience required. Ophthalmology and Dermatology billing experience is a plus. Knowledge and familiarity with Nextech Select and Trizetto Clearinghouse are highly preferred.
  • Candidates must have experience in supervising staff and overseeing workflow functions.
  • Experience with Microsoft Office products such as Outlook, Word, and Excel are required.
  • Some limited travel may be required.
  • Qualified candidates must have a professional working environment in their home including phone and internet access.
  • Ability to function well in a fast-paced and at times stressful environment.
  • Prolonged periods of sitting at a desk and working at a computer. Ability to lift and carry items weighing up to 10 pounds at times.

Why join the team?

  • Be part of something special! We are growing both organically and through acquisitions.
  • Career growth - your next role with Assembly might not be created yet and we are waiting for your help to chart the way!
  • Ongoing training and development programs
  • An environment that values transparency
  • Virtual and in-person events to connect with your team.
  • Competitive Benefit Packages available, Paid Holidays, and Paid Time Off to enjoy your time away from the office.


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