Nextech Select RCM Account Manager

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Become an Assembler! We are looking for a Nextech RCM Account Manager to join our Physician RCM division. If you are looking for a company that is focused on being the best in the industry, love being challenged, and make a direct impact on our business, then look no further!  We are adding to our motivated team that pride themselves on being client-focused, biased to action, improving together, and insistent on excellence and integrity.

This is a full-time, exempt position reporting to our Director of Operations.

What you'll do

  • Captivating, positive, and high-quality client communication.
  • Identifying areas of improvement to documentation, workflow, and Revenue Cycle Management process by taking initiative and utilizing effective problem-solving skills and strong knowledge of Nextech Select.
  • Communication to clients on areas for improvement (i.e. coding, modifier usage, workflow optimization, new lines of revenue, etc.).
  • Supervising a multi-disciplinary team of people (on-shore and off-shore) responsible for all aspects of Revenue Cycle Management including but not limited to charge, payment posing, A/R follow-up, denials, rejections, and appealed claims.
  • Analyzing trends through software reporting and expert usage of Excel to isolate problematic billing issues requiring improvement.
  • Oversee billing supervisors and representatives as required. Coach and develop this staff.
  • Review and assess quality trends of staff performance.
  • Actively engage with client stakeholders on process improvement and industry news.
  • Conduct monthly meetings with clients.
  • Present reports to the leadership team informing them of any necessary staffing changes.
  • Manage and oversee practice key performance indicators (KPIs). Communicate client’s RCM health status.
  • Other tasks and projects as required and assigned.

What we're looking for

  • Qualified candidates will have achieved at least an associate degree in the field of medical billing or related field and/or have 2-3 years of related medical billing/AR management experience.
  • Experience and background in Physician Professional Billing. Direct experience billing for Ophthalmology practices highly preferred.
  • Experience using the Nextech Select EMR software.
  • Candidates must have experience in supervising staff and overseeing workflow functions.
  • Experience with Microsoft Office products such as Outlook, Word, and Excel are required.
  • Qualified candidates must have a professional working environment in their home including phone and internet access.
  • Ability to function well in a fast-paced and at times stressful environment.
  • Prolonged periods of sitting at a desk and working at a computer. Ability to lift and carry items weighing up to 10 pounds at times.

Why join the team?

  • Be part of something special! We are growing both organically and through acquisitions.
  • Career growth - your next role with Assembly might not be created yet and we are waiting for your help to chart the way!
  • Ongoing training and development programs
  • An environment that values transparency
  • Virtual and in-person events to connect with your team.
  • Competitive Benefit Packages available, Paid Holidays, and Paid Time Off to enjoy your time away from the office.


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