SNF A/R Collections Specialist

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Become an Assembler! We are looking for an Accounts Receivable Collections Specialist to join our SNF RCM Services team. If you are looking for a company that is focused on being the best in the industry, love being challenged, and make a direct impact on our business, then look no further!  We are adding to our motivated team that pride themselves on being client-focused, biased to action, improving together, and insistent on excellence and integrity.

This is a full time, non-exempt position reporting to the Director of SNF Financial Services.

What you'll do

  • Act as the primary source for managing SNF delinquent accounts.
  • Work with multiple SNF clients to investigate outstanding A/R, determine the cause, and communicate with various payers to resolve outstanding balances.
  • Submit/resubmit claims and complete follow up calls on claims in a timely manner.
  • Review all documentation the client provides and identify any discrepancies.
  • Create individual client reports using Excel that will be shared with the client monthly
  • May assist billing team with current billing clients as necessary, including monitoring postings and working with commercial insurance, Medicare, Medicaid, HMOs, and clients to collect all balances
  • Achieve performance goals or objectives (individual or departmental) as established by the Manager
  • Other tasks as needed.

What we're looking for

  • 3-4years of proven experience as an A/R Collections Specialist in the long-term care space is essential
  • Managing critical deadlines and keen attention to detail
  • Knowledge of Medicare parts A and B and Managed Care
  • Prior experience working in SNF A/R collections or a managed care/healthcare background
  • Knowledge of state and federal nursing home guidelines
  • Experience creating detailed reports in Excel
  • Must be resourceful and persistent and possess excellent problem resolution skills
  • Strong written and verbal communication skills with customer service focused aptitude
  • Strong ability to multi-task and a team player focused mentality that is highly self-motivated
  • Sharing our core belief system of Honesty, Candor and Trust is table stakes for joining the family
  • Adaptable to change and willingness to learn different processes—we are Assemblers, after all!
  • Ability to function well in a fast-paced and at times stressful environment.
  • Prolonged periods of sitting at a desk and working at a computer. Ability to lift and carry items weighing up to 10 pounds at times.

Why join the team?

  • Be part of something special! We are growing both organically and through acquisitions.
  • Career growth - your next role with Assembly might not be created yet and we are waiting for your help to chart the way!
  • Ongoing training and development programs
  • An environment that values transparency
  • Virtual and in-person events to connect with your team.
  • Competitive Benefit Packages available, Paid Holidays, and Paid Time Off to enjoy your time away from the office


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